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Technical Support

Email: support@alexanderstreet.com
Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.

Security & Privacy

Our products are compatible with Microsoft Internet Explorer security settings of MEDIUM and lower.

Settings for systems that require higher security settings

To achieve this on systems running Internet Explorer 6+ that require higher privacy settings, you can add any of our music products to the list of trusted sites as described here:

http://www.microsoft.com/windows/ie/ie6/using/howto/security/settings.mspx

Resources

Details for all version of Internet Explorer can be found here:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q174/3/60.ASP&NoWebContent=1&NoWebContent=1