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Technical Support

Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.

Creating a Playlist

A playlist is simply a selection of media (text, images, videos, clips, tracks, URLs) that are grouped together. You can create your own playlists, in addition to the many that are already available on the service. Any playlists you create are saved in My Playlists. You can access them whenever you log onto your personal account on our service from any location.

Creating your own playlists takes just a few clicks. When you have found the item you want, just choose to Add to Playlist. You will then be offered one of two options:

'Create a new playlist'. Type in a title for your new playlist and it will automatically be created with your chosen track as the first track.

'Select one of your current playlists'. The titles of your current playlists will be listed, and you simply click on one to add the item to that playlist.

Similarly, you can add ANY outside URL to a playlist. This could be a link to an online course syllabus, paper published on the web, or article in another database. To add outside URLs to playlists, simply copy the URL and paste into the 'URL' field in the 'add item to playlist' screen.

After you have added to a playlist, you can choose to view that playlist, or continue browsing the database.

Remember to sign in or establish a profile (in the upper right of all pages) to save your playlists from session to session.