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Technical Support

Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.

Static URLs

Our products provide a 'Static URL' or permanent URL for each item in the database. This includes tracks, clips, playlists, videos, web pages, etc.

How can I use them?

These can be used to deep link directly into our content and can be placed:

  • in teaching resources
  • on services like WebCT and Blackboard
  • as hyperlinks in webpages on intranet/extranet sites
  • in emails
  • in Word documents
  • as bookmarks in you internet browser

How do I find them?

To locate a Static URL, click on the Static URL icons (a small globe) next to each work or track or in the upper right part of your screen. Copy and paste the URLs provided.